21+ Problem Gambling Helpline (02) 8248 9568 PAGCOR self-exclusion Responsible gaming Addiction help

Guide · Verification Updated 5 Nov 2026

Why Do New Online Casinos Ask For ID?

A licensed casino must confirm your age and identity before it pays out, and anti-money-laundering rules make it ask where larger sums come from. Upload your documents right after you sign up and the check is done before your first withdrawal, not after it.

By Leticia "Letty" Santos | Guides

Why casinos check

  • Age: players in the Philippines must be 21 or older, and every licence requires an age check.
  • Identity and fraud: to stop accounts opened in someone else's name and stolen payment details.
  • Money laundering: licences require casinos to know their customers and check large or unusual sums.
  • Payouts: the casino must be sure the money goes to the account holder.
  • Self-exclusion: a verified identity is what makes an exclusion stick.

Documents new casinos ask for

DocumentAccepted in the PhilippinesTips
Photo IDPassport, PhilSys national ID, driver's licence, UMIDAll four corners visible, not expired
Proof of addressUtility bill or bank statement under 3 months oldName and address must match your account
Payment proofCard photo with the middle digits covered, e-wallet screenshotShows the method is yours
Source of fundsPayslip, bank statementOnly for larger deposits or wins
SelfiePhoto of you holding your IDSome casinos, at sign-up or first withdrawal

When to verify

Verify straight after registration. Many casinos only check at the first withdrawal, which is when a delay hurts most. Checks usually take a few hours to two days; larger amounts can trigger extra questions.

Sending documents safely

  • Upload only through the casino's own verification page, never by chat, Viber or Telegram.
  • Cover the middle digits of any card, and never send a CVV or PIN.
  • Check the casino's licence before you send anything; see how we review casinos.

Questions

ID checks: questions

Why does a casino need my ID?

To confirm your age and identity, prevent fraud and meet anti-money-laundering rules before paying out.

Which ID can I use from the Philippines?

A passport, PhilSys national ID, driver's licence or UMID usually works, together with a recent utility bill or bank statement for your address.

Is it safe to send ID to a new casino?

Only through the casino's own upload page, and only after checking its licence. Never send documents by chat.

What happens if I do not verify?

You can usually play, but the casino will not pay out until you do, and it can close the account.

How long does verification take?

Usually a few hours to 48 hours. Clear, matching documents are the fastest route.

Do I have to verify again later?

Normally only once, unless your details change or a large withdrawal triggers a source-of-funds check.

Responsible gaming

Play only if you are 21+ and it stays fun

These rules apply on every page of this site. A young casino has less history to judge it by, so the limits matter more.

21+ only

Adults only, everywhere

You must be 21 or older, and older in some countries. A casino can ask for ID before your first withdrawal, and new casinos often do.

Responsible gaming
New brands

Start small with an unknown casino

Deposit an amount you would accept losing to a failed withdrawal, and request a small cash-out early to see how the casino handles it.

How we review new casinos
Limits

Set limits before the welcome offer

Bonus wagering keeps you playing longer. Set a deposit limit and a time limit in the account before you claim.

Set your limits
Help

Free, confidential support

If playing stops being fun, talk to someone. Gambling Therapy offers free support in many languages.

Problem Gambling Helpline (02) 8248 9568 · PAGCOR self-exclusion · Gambling Therapy · Addiction help